Terms of service

Updated 01/1/26

Welcome to radandhappy.com, as operated by Rad and Happy, LLC. These are our rules if you want to use our website and the services or products available from our website. If you do not agree to these rules, you cannot use our site. We can change these rules whenever we want and will post the new rules on our site, whether you notice them or not. We have intentionally written them in a way that avoids legalese so that everyone can clearly understand and agree to the rules and understand their rights and responsibilities.

We hope there won’t be any problems and that you will reach out to us if you are having issues with our site, service, or products.

1.0 Site Services

We agree to provide you with services, or the “Service” through radandhappy.com. In exchange for providing this service, we require you to follow these rules:

  1. You must be at least 13 years old to use the Site, or if you are a resident of the EU, you must be at least 16 years old. Don’t lie about your age. If you are under 18, you agree that a parent or legal guardian agrees to these rules on your behalf.
  2. Don’t use the Site to do anything illegal or break the rules in our terms of use.
  3. Don’t change anything about our website or applications, upload any type of virus or malware, or do anything that might interfere with the way the Site or its services works.
  4. Don’t do anything that might affect how other people use and enjoy the Site. Be a good neighbor.
  5. Don’t encourage anyone to break these rules.
  6. Use your common sense, and be a good human.
  7. Don’t use anybody else’s account without their permission or try to find out their login details.
  8. Don’t let anyone else use your account. Keep your password secret.
  9. Don’t set up an account with someone else’s name, including a famous person or company. If you lie when you set up an account, you can be kicked off forever.
  10. Don’t use any type of software or robot to create accounts or access Site, and don’t use it send spam or unwanted messages to others.
  11. Don’t register an account if your previous account was disabled or you were kicked off for violating our rules.
  12. Don’t register for an account if you are not allowed to under any other rules or laws.
  13. Don’t register if you are a convicted sex offender.

2.0 Your Rights

2.1 You have the right to feel safe using Site.

2.2 You have the right to your privacy on Site. Please refer to our Privacy Policy for details.

We reserve the right to use any content you submit (such as reviews, testimonials, or user-generated content) for marketing and promotional purposes in connection with our business. You retain ownership of your content but grant us a non-exclusive license to use it. You agree not to submit any content that could be illegal or serve an unlawful purpose, including, but not limited to, content that is potentially libelous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.

We use third-party analytics tools, including Microsoft Clarity, to understand how visitors interact with our website. These tools may collect information about your browsing behavior, including pages visited, clicks, and mouse movements. By using our site, you consent to this data collection. For more details about what data is collected and how it's used, please see our Privacy Policy.

2.4 If you are a resident of the EU, you have the right to be forgotten and can delete your account and the content on your page at any time by logging in and completing a delete request. It may take a few days to process and may be visible by others in the meantime. Some of your content that was on other accounts or pages or that was shared may survive and may not be deletable. Please think before you post. We may also keep your registration information for as long as we need to do to run our business and to follow these rules.

2.5 You are responsible for anything you do on Site under your login, including things you post and comment on. You are responsible for making sure the stuff you post belongs to you, including any music or photos. If you post something you shouldn’t and get a fine,you will have to pay it.

3.0 Our Rights

3.1 We are not responsible for the following:

  1. Links to other companies or websites, even when the link shows up in Site
  2. What happens when you connect your Site account to another website or service, including sharing a picture or video. You should read the rules for that service to know your rights.
  3. The data cost on your mobile device for using Site or its services.
  4. Any content that is stolen or copied from the Site by someone else.

3.2 We can end the Site and its services at any time or stop you from using Site at any time for any reason without letting you know beforehand. We can also delete content you have uploaded for any reason, whether you think they violated our rules or not. We do not have to pay you if we delete content that was making you money.

3.3 We can make you switch your username for any reason.

4.0 Intellectual Property Rights All images, text, designs, graphics, trademarks and service marks are owned by and property of Rad and Happy, LLC, or the properly attributed party. It is a violation of federal law to use any of our intellectual property in whole or in part, and modification of any materials contained on this Site is illegal and may be prosecuted to the fullest extent permissible, including asking for financial penalties (damages) and/or an injunction forcing you to stop using our intellectual property immediately. Do not try to use our stuff, remove it, change it, or claim to be us without written permission.

No Use: You may NOT use our intellectual property in any way, which includes copying and pasting any text, screenshotting or reposting a image, design or other property on another site, whether it is yours or someone else’s, including posting a quote or image on social media. NOT ALL SHARING IS CARING. We have invested a lot of time and money into creating our intellectual property and we respect intellectual property rights—as should you. Karma is real:don’t steal.

5.0 This Agreement

5.1 If you use other third-party services on the Site, including payment services, you will need to follow those rules or terms. If any of those rules conflict with these rules, those rules will win.

5.2 If a court finds any of this Agreement unenforceable, the other rules will still be valid.

5.3 Any changes to these rules must be made in writing. If we fail to enforce any of these rules for any reason, we still have the right to enforce them in the future, and our behavior will not be a waiver of our overall rights in this Agreement.

5.4 We reserve all the rights we did not expressly grant or tell you about in this Agreement.

5.5 No one else besides you and us (no third parties) have rights under this agreement.

5.6 You cannot give these rights or obligations to someone else without our consent. We can give our rights and obligations to someone else, however, like if we change ownership by selling part or all of our business, or if we need to for legal reasons.

6.0. Advertising, Affiliates and Testimonials

This site may use advertising or  affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will use reasonable efforts to notify you when and where we have placed ads or affiliate links in addition to this disclaimer located in these Terms & Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications. Any testimonials reflect the accurate experience of the person quoted, however, your results with any particular product or service may vary.

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. See section 2.2 for details.

7.0 Refunds & Payment Collection

We like to have fun, but we take our business seriously. We’d appreciate your careful consideration of the service and products available on the site, and we advise you to make your purchases carefully.

We are happy to work with each customer until they are fully satisfied. We allow returns for refunds on physical items if the item is shipped back to us within 30 days or less of purchase. If the item is shipped back to us after this time frame, we will happily offer you a store credit. Items must be returned in their original packaging in their original condition. If an item is not received back in this condition, we reserve the right to offer you store credit instead of a refund, or ship the item back to you for you to keep, at our discretion.

7.1 Digital Product Refunds

Due to the instantaneous nature of digital product delivery, all sales of digital products (including digital downloads, coloring pages, and digital planner components) are final. By purchasing digital products, you acknowledge that you have carefully reviewed the product description and understand that no refunds will be provided after download access is granted.

If you experience technical issues accessing your digital purchase, please contact us at hey@radandhappy.com and we will work to resolve the access issue.

7.2 Subscription Services

For subscription-based products:

  • Subscriptions automatically renew at the specified interval unless cancelled
  • You may cancel your subscription at any time through your account portal
  • Cancellations take effect at the end of the current billing period
  • We reserve the right to change subscription pricing with 30 days' notice to active subscribers
  • Refunds for subscription charges follow the policies in Section 7.0

8.0  Limits on Liability

8.1 Site operates as is, and we can't guarantee it will be safe and secure or will work perfectly all the time. Sometimes crazy things and mistakes happen, even when we try to find reliable vendors to help us operate the Site and its services. TO THE EXTENT PERMITTED BY LAW, WE ALSO DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content they share (including offensive, inappropriate, obscene, unlawful, and other objectionable content). We also aren’t responsible for services and features offered by other people or companies, even if you access them through our Service. You should read and agree to their rules and terms.

8.2 We cannot predict when issues might arise with our service. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law. We are not responsible for lost profits, data or any kind of damages  connected to you using the Site. The total limit on our liability to you under these Terms is the greater of: $100 or the amount you have paid us in the past twelve months.

8.3 You agree to defend (at our request), indemnify and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable attorney's fees and costs, arising out of or connected with these Terms or your use of the Service. You will cooperate as required by us in the defense of any claim. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you may not settle any claim without our prior written consent.

8.4 Nothing on the site, or offered through its services or products, is intended to diagnose or treat any physical or mental illness. No information on the site is intended to be legal, medical, or financial advice and is for educational purposes only, unless clearly marked otherwise.

9.0 How We Will Handle Disputes

9.1 Arbitration Agreement

If you have a legal dispute with Rad & Happy that cannot be resolved through direct communication, you agree to resolve it through binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. This means:

  • No class actions, class arbitrations, or representative actions
  • Each party bears their own legal costs, but Rad & Happy will pay arbitration filing fees for claims under $10,000
  • You retain the right to bring an individual claim in small claims court
  • Either party may seek injunctive relief in court for intellectual property disputes or unauthorized use of the service

The following claims are excluded from arbitration and may be brought in court: small claims court matters, intellectual property disputes, and claims related to unauthorized access or use of our services.

You and Rad & Happy waive the right to a jury trial. If any part of this arbitration agreement is found unenforceable, the remainder shall continue to apply.

9.2 Venue and Jurisdiction

For any claim that is not arbitrated or resolved in small claims court, you agree that it will be resolved exclusively in the U.S. District Court for the District of California or a state court located in California. You also agree to submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim.

9.3 Governing Law

The laws of the State of California, to the extent not preempted by or inconsistent with federal law, will govern these Terms and any claim, without regard to conflict of law provisions.

9.4 Feedback and Questions

We appreciate feedback, but we may use any of your comments without any obligation to pay you and do not have to keep them confidential. For questions about this policy, you can email us at hey@radandhappy.com.

10. Accessibility

Rad and Happy is committed to making our website accessible to all users, including those with disabilities. We utilize professionally developed Shopify themes designed with accessibility standards in mind and continually work to improve the accessibility of our site, including providing alternative text for images where applicable.

If you encounter any accessibility barriers while using our site or have suggestions for improvement, please contact us at hey@radandhappy.com and we will work to address your concerns promptly. We welcome feedback and are committed to providing equal access to our products and services.